Contact Us
ALDAN International Inc. is a family ran business providing the Highest Quality, most Durable, Long-Lasting Salon and Spa apparel in the World!
Aldan International Inc.
242 E 137th Street
Bronx, NY 10451
(718) 665-8699
We accept the following methods of payment Mastercard, Visa, Visa Debit, American Express, Discover, and all other major Credit / Debit Cards.
Payment is charged immediately after security checks from your bank issuer.
Due to inevitable fraudulent activity Aldan International Inc. will accept returns of merchandise purchased directly from Aldan International Inc. (online or phone) only when the following conditions are satisfied:
- Shipping Costs will not be refunded.
- Please allow one week for refunds to be processed.
- Items- All items must be unopened and in the original packaging.
- All items must be received by Aldan International Inc. within fourteen (14) days of receiving your merchandise. In all cases refunds will be made ONLY to the credit card used for the original purchase. Please allow two (2) billing cycles for the refund credit to appear on your statement.
The original packing slip is required for reimbursement. Please note that we do not have the ability to trace your return. Please refer to your carrier of choice for their tracking services.
Aldan International Inc. IS NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE. WHEN YOUR RETURN HAS BEEN RECEIVED AND PROCESSED, WE WILL CREDIT THE CREDIT CARD ACCOUNT USED ON THE ORIGINAL PURCHASE FOR THE AMOUNT OF THE RETURN, LESS UP TO A 15% RE-STOCKING FEE, SHIPPING AND HANDLING, AND ANY APPLICABLE TAXES.
How long until I receive my order?
Generally speaking you should expect your order within 7-14 days dependent on where you’re located. Large orders may take up to 3-4 weeks.
KEEP IN MIND ALL ORDERS ARE HANDMADE AND CUSTOM TO YOUR ORDER.
Pride in Customer Service – We pride ourselves on having Great Customer service and amazing products!
We love to hear your feed back about your experience with us and our products.
Please feel free to reach out to us to assist in your orders and needs!
P: (718) 665-8699
Please contact us if you do not receive an acknowledgement email and we will make sure it is not a problem with our system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.